Are you a current or aspiring health system executive:

  • Looking to enhance your ability to adapt to health care crises and economic and competitive pressures?
  • Who is a former clinician needing to develop ESG-focused business acumen as you transition to administrative roles?
  • Looking to improve your ability to understand, cooperate and align with colleagues from other departments?
  • Seeking executive training solutions that are flexible, engaging and impactful?

If so, then read on...

For the first time, HFX is offering its unique simulation-based executive training directly to healthcare executives. Based on our tried and tested hospital management simulation, Healthcare Hero (already used to great effect on leading academic healthcare management programs), our Applied Strategic Healthcare Management Course is designed to improve your: 

  • Business acumen
  • Confidence with ESG-driven management
  • Decision-making skills in the face of healthcare and economic crises
  • Ability to cooperate and collaborate with different departments


What to Expect:

The course, based on our Healthcare Hero simulation, puts you at the helm of one of many fictional hospitals. Over eight rounds – with each round representing a quarter of business operations – you must make strategic decisions about how to best serve patients whilst managing hospital staffing, capacity, quality and financing requirements, in the face of an uncertain environment. The aim of the simulation is to outperform the competing hospitals managed by other participants in the course, whilst navigating healthcare and economic crises and satisfying the needs of multiple stakeholders.


With supporting group and one-to-one calls, we guide you through the simulation, but the more time and energy you put into planning your decisions and analysing outcomes, the more you will get out of the course!


The most successful participants may spend upwards of two hours on each round of the simulation, in addition to the time required to read and analyse the case study, participate in the instructional calls and conduct a post-mortem on your performance in the simulation!


After successful completion of the course you will obtain a certificate of completion worth 40 hours of Continuing Professional Development / Education (CPD/CPE) credits.

Feedback:

Daan Westra PhD, Healthcare Management Professor, Maastricht University

I absolutely love the simulation. The cohort’s Whatsapp group started buzzing during the practice round phase, and we quickly realized that both participants and instructors loved this teaching approach. 

Ultimately, using the simulation makes the learning process fun, almost addictive. It helps bring leadership, strategic and financial concepts to life for both students and experienced practitioners.  



Felipe Spinelli DBA, Director of Education, Hospital Albert Einstein

This program helps our current and future executives to understand how strategic decisions made in one functional area impacts all others, as well as the outcomes to the organisation as a whole. This is especially important in the context of hospital management, where we have many people that have transitioned into administrative and leadership positions from clinical roles.




Course Structure:

The course has 3 phases:

Phase 1: Study

After purchasing the course, you will have immediate access to the instructional materials and be set up with your login credentials for the simulation portal at www.simulationportal.com where you will access the game itself.

The course will start with an introductory zoom session, where you will meet the instructor and other participants in the course. We suggest that you attempt to submit decisions for the first practice round before this session, so we can help you troubleshoot any issues or answer any immediate questions that you have.

The game is COMPLEX. Therefore, we suggest that you spend at least two to four hours studying the manual, taking notes and planning your approach to the game. The participants that work the hardest generally run their hospitals more successfully, just like in real life!


Phase 2: Play

After the three practice rounds, the simulation will be ‘zeroed’, and there will be a second zoom call. In this call, we will answer any remaining doubts about the gameplay, and decision submission process, and the game will then start in earnest.

From this point, you will be directly competing against the other fictional hospitals in the simulation game - it will be a test of your decision making skills in a pressurised environment.

You will need to spend time assessing your performance after each round, and making adjustments to your decisions in order to keep your hospital running smoothly and successfully.

At the conclusion of the simulation, the winning participant will be revealed!


Phase 3: Feedback

Finally, each participant will spend time assessing:

  • Where they did poorly
  • Where they did well 
  • Who was their strongest competitor, and why
  • How they would change their approach if they went through the simulation again
  • How they can apply what they learned from the training program to their current roles

We suggest that you keep notes regarding your decision-making process for each round of the simulation. These then become discussion points in the wrap-up call at the end of the simulation.


After successful completion of the course you will obtain a certificate of completion worth 40 hours of Continuing Professional Development / Education (CPD/CPE) credits.




Timetable and Key Dates for Next Course

The courses run monthly. The registration deadline for the upcoming course is always the last Friday of the month, at 9am EST, and the introductory zoom call and first round of the simulation run on the following Monday.

Next month's timetable is on the left. If you can't make these dates, please let us know which month you prefer and we'll make sure you are set up with that month's simulation game.

Please note, if you are unable to make the scheduled zoom calls, our help desk at [email protected] is always open to help you with any questions that you may have.

If you'd rather have one-to-one calls, the course also comes with two complimentary 30-minute coaching calls with one of our instructors.

In addition, we offer a courtesy resit opportunity for those who were, for whatever reason, unable to complete the course first time around.

Instructional Materials



Good luck!


Throughout the course we are here to help guide you. For any questions you have, please contact us at [email protected]

We really look forward to having you on this course!

Frequently Asked Questions

Do you offer any refunds?

If you pay up front:

Within the first 30 days of purchase, If there is any reason that you are not happy with the course, please contact us at [email protected] and we will try to resolve. If we are unable to resolve your issue to your satisfaction, and subject to a video conference call with our team, then we will offer you a full refund.

If you pay in instalments:

We can only refund the last months payment.


What will I receive?


The Course Materials

Once you have signed up for the Applied Strategic Healthcare Management course, you will receive immediate, life-time access to the Applied Healthcare Management course curriculum, available here at courses.hfxtraining.com, including:

  • Instructional Videos
  • Downloadable Excel Templates
  • Downloadable Strategy planning guides
  • Detailed, MBA Style Case Study and FAQs

Login credentials and access to the 'Healthcare Hero' Simulation

In the game's portal you play the game itself, and will have access to your:

  • Simulated Company Accounts
  • Decision Input Sheet
  • Downloadable Financial Statements
  • End of Game Report

Supporting Instructor Calls

As part of the course, there are three group zoom calls. We also offer 2 complimentary 30 minute one-to-one coaching calls if required.

These calls are designed to:

  • Introduce you to the simulation
  • Troubleshoot any problems you have with decision submission
  • Help you assess your performance in the game.


Certificate of Completion

Upon finalising the course you will receive:

  • A certificate of completion from HFX Training
  • The certificate states that the course is the equivalent of 40 hours of CPD
  • Share on your resume, LinkedIn, and CV


Why choose HFX?


HFX was founded on one simple premise - the ONLY way to train people for high risk, demanding jobs, is through PRACTICE.

From medicine through to the military, simulation-based training is the preferred method when performance really matters.

Our simulation-based training is:


Risk free

You get to practice senior executive decision making in a risk and consequence free environment!


Fun

The gameplay pits you against other participants, which makes the experience dynamic, realistic and engaging!


Accelerated

The game puts you at the helm of a hospital for years of business operations, and you will have to navigate significant economic and operational crises. This is the type of experience that normally only comes with decades on the job.